
Plus Size Plum strives to ship merchandise
as soon as possible. Orders placed before 2:00 PM Eastern time
will be shipped within 24 hours. Orders placed after 2:00 PM
will ship within 48 hours. This shipping policy applies to in-stock
merchandise.If an item is out of stock, we will notify you by
e-mail of its expected ship date.
Our standard shipping is USPS Priority Mail
packaging with a discreet return label that reads:
PSP
1109 East Hardscrabble Drive
Hillsborough, NC 27278
Orders over $100 will be shipped FREE via USPS Priority
Mail.
ALL SHIPMENTS GO PRIORITY MAIL UNLESS
YOU CHOOSE EXPRESS, FEDERAL EXPRESS OR INTERNATIONAL
PRIORITY MAIL $6.00.
Usually takes 2-3 days.
EXPRESS MAIL $18.00. Usually takes 1-2 days.
FEDERAL
EXPRESS NEXT DAY $32.00
INTERNATIONAL SHIPPING
For International customers, we ship through Global Express Guaranteed (GXG,)
with FedEx that takes 1-3 days and costs approximately $30.00. You will receive
an e-mail confirming shipping costs. International customers are responsible
for any customs charges.
RETURN POLICY
Customer satisfaction is our ultimate goal. We carry quality garments and are
happy to stand behind our products.
Items purchased from Plus Size Plum may be exchanged or returned within 30 business
days from the date the order is shipped. The merchandise must be in new condition,
with all tags attached, and in its original packaging. To return an item for
exchange, please send the item freight pre-paid and, for your protection, insured.
*Please note: for health reasons, we cannot exchange panties, bikinis,
g-strings, thongs, stockings or similar intimate items so please select these
items with care.
E-mail
us immediately
to let us know of your return or exchange. You will be issued a Return
Authorization number via reply by email within 24 hours. Returns will not be
accepted without
a valid RA #. Customers are responsible for shipping charges. Credits will
be issued within 14 days of receipt of item. Please include your order date and
order number to expedite processing of your credit.
Returns
are to be sent to:
PSP
1109 East Hardscrabble Drive
Hillsborough, NC 27278