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Plus Size Plum strives to ship merchandise as soon as possible. Orders placed before 2:00 PM Eastern time will be shipped within 24 hours. Orders placed after 2:00 PM will ship within 48 hours. This shipping policy applies to in-stock merchandise.If an item is out of stock, we will notify you by
e-mail of its expected ship date.



Our standard shipping is USPS Priority Mail packaging with a discreet return label that reads:

PSP
1109 East Hardscrabble Drive
Hillsborough, NC 27278

CUSTOMER SERVICE
919.471.1110 (RESPONSE WITHIN 24 HRS.)

Orders over $100 will be shipped FREE via USPS Priority Mail.


ALL SHIPMENTS GO PRIORITY MAIL UNLESS YOU CHOOSE EXPRESS, FEDERAL EXPRESS OR INTERNATIONAL

PRIORITY MAIL $6.00. Usually takes 2-3 days.
EXPRESS MAIL $18.00. Usually takes 1-2 days.
FEDERAL EXPRESS NEXT DAY $32.00

INTERNATIONAL SHIPPING
For International customers, we ship through Global Express Guaranteed (GXG,) with FedEx that takes 1-3 days and costs approximately $30.00. You will receive an e-mail confirming shipping costs. International customers are responsible for any customs charges.

GIFT WRAP

Our beautiful plum colored "green friendly" giftbox with white tissue held
in place by Plus Size Plum's logo sticker, designer ribbon and gift card is $7.00.
You'll want to recycle the box and hand-dyed ribbon!

Add special gift card message in comments section upon checkout on Paypal™.


RETURN POLICY
 
Customer satisfaction is our ultimate goal. We carry quality garments and are happy to stand behind our products.
 
Items purchased from Plus Size Plum may be exchanged or returned within 30 business days from the date the order is shipped. The merchandise must be in new condition, with all tags attached, and in its original packaging. To return an item for exchange, please send the item freight pre-paid and, for your protection, insured.

*Please note: for health reasons, we cannot exchange panties, bikinis,
g-strings, thongs, stockings or similar intimate items so please select these items with care.

E-mail us immediately to let us know of your return or exchange. You will be issued a Return Authorization number via reply by email within 24 hours. Returns will not be accepted without a valid RA #. Customers are responsible for shipping charges. Credits will be issued within 14 days of receipt of item. Please include your order date and order number to expedite processing of your credit.

Returns are to be sent to:

PSP
1109 East Hardscrabble Drive
Hillsborough, NC 27278